Privacy Policy

1. Information We Collect

Best In Delco collects information you provide directly, including:

• Business submission information (name, address, phone, email, website, description)
• Owner/contact information when claiming or submitting a listing
• Nomination submissions (nominator name, email, business nominated)
• Payment information processed through Stripe (we do not store card data)
• Communications you send to us via email or contact forms

We also collect information automatically when you use the Site, including IP address, browser type, pages visited, and referring URLs through analytics tools (Google Analytics 4).

2. How We Use Your Information

We use collected information to:

• Publish and maintain business listings in the directory
• Process payments for paid listing tiers and advertising
• Administer the Best In Delco Awards program
• Send transactional emails related to your listing or account
• Improve the Site's content, features, and user experience
• Comply with legal obligations

3. Information Sharing

Best In Delco does not sell your personal information. We may share information with:

• Service providers — Stripe (payments), Google Analytics (analytics), and our CRM platform, solely to operate the Site
• Legal requirements — if required by law or to protect the rights and safety of Best In Delco and its users

Business listing information (name, address, phone, website, description) is published publicly on the Site by design.

4. Cookies & Tracking

Best In Delco uses cookies and similar technologies to maintain session state, analyze site traffic, and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect certain Site functionality.

5. Data Retention

We retain business listing data as long as the listing is active on the Site. Contact information associated with claims and submissions is retained for operational and legal purposes. You may request deletion of your personal information by contacting us.

6. Your Rights

You have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no internet transmission is completely secure. We encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your account.

8. Children's Privacy

Best In Delco is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact

For privacy-related questions or requests, contact us at [email protected].